Frequently asked questions

We've been hosting Pakistani websites for over 16 years. We combine NVMe-backed hosting, practical server management and local support with a simple order flow: choose, pay and manage the service on pkhosting.com, then our team provisions it.

Yes — every hosting plan includes a free DV SSL certificate, and our team installs it for you. Domain registration is ordered separately unless a written promotion on pkhosting.com says otherwise.

We provide migration help for eligible websites, email and databases. Complex migrations are reviewed first so the scope and timing are clear before work starts.

Clients manage services, invoices, payments, profile details and support from the PK Hosting dashboard. Advanced hosting tools are surfaced there as they become available.

You can pay your invoice online by debit/credit card (Visa & Mastercard via Stripe) or PayPal, or manually by bank transfer or JazzCash/EasyPaisa. Card payments support PKR, USD, GBP, EUR, AED and SAR invoices; bank transfer is set up for PKR and USD (for GBP, EUR, AED or SAR, contact support first); JazzCash/EasyPaisa wallet payments are for PKR invoices.

Refund eligibility is explained in the Refund Policy. Domains, activated third-party services, VPS and dedicated server provisioning costs may be non-refundable once ordered or activated.