Refund Policy

We want you to be happy with PK Hosting. Here's how our money-back guarantee and refunds work.

Last updated: June 2026

1. 30-Day Money-Back Guarantee

All new shared hosting plans come with a 30-day money-back guarantee. If you are not satisfied within the first 30 days of your initial purchase, contact us for a full refund of your hosting fee.

2. Non-Refundable Items

Domain registrations, SSL certificates, and add-on services are non-refundable once activated, as these involve costs paid to third parties on your behalf. VPS and dedicated server setup fees are also non-refundable.

3. How to Request a Refund

To request a refund, open a ticket from your client area or email our billing team within the eligible period. Approved refunds are processed to your original payment method within 7–10 business days.

4. Renewals

The money-back guarantee applies to first-time purchases only and does not cover renewal payments. We send renewal reminders in advance so you can cancel before you are billed.

Questions about this policy? Contact us at support@pkhosting.com and our team will be happy to help.