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PKHosting
Troubleshooting

Restore a backup of your site

Roll your files or database back to an earlier copy from the dashboard.

We keep automated backups of shared-hosting accounts. To restore:

  1. Open Dashboard → Hosting → your website → Backups.
  2. Pick the restore point closest to before the problem and start the restore.

Restoring overwrites current files/data with the backup, so if you've made good changes since, download a copy first via Files. If you don't see the backup you need, open a ticket with the date/time you want restored — we may have an older server-side copy. Keeping your own off-server backup (e.g. a WordPress backup plugin) is always wise for anything important.

Still need a hand?

Open a ticket from your dashboard with your domain and a screenshot — our team replies fast.